Getting Started

SyncReviews documentation

SyncReviews is the all-in-one reputation & review management platform built for home-service pros, painters, roofers, plumbers, HVAC, electricians, landscapers and more. Your crew captures video reviews and before/after photos on the job site with a QR code, and SyncReviews turns that proof into reviews, social posts, booked jobs, and a rating you defend, from one dashboard.

These docs explain every feature of the app: what it does, why it matters for winning more work, and exactly how to set it up and use it. If you're brand new, start with the Quick Start, you can collect your first review in about ten minutes.

How SyncReviews works: one connected loop

Most contractors juggle a separate tool for reviews, another for video, another for social posting, another chatbot, and a spreadsheet for the crew. SyncReviews replaces that stack with a single loop that runs on autopilot:

1. Capture: proof, before the truck leaves

The moment a job is done and the customer is thrilled, your crew shows a QR code. The customer scans it with their phone camera, no app, no account, no login, and records a 60-second video review. Before/after photos and crew time are captured the same way.

2. Display: shown where buyers are looking

Reviews from Google, Facebook and Trustpilot land in one widget on your website and one shareable public profile page. Your best reviews are turned into ready-to-post social content on a scheduled calendar, so every finished job becomes marketing without extra work.

3. Convert: reputation that books the next job

Visitors arrive already sold by your proof. A 24/7 AI website chatbot answers their questions and captures the lead even while your crew is asleep, and a review-to-referral engine turns happy customers into new ones.

4. Protect: defended when it's attacked

Not every review is fair, and not every reviewer is even your customer. SyncReviews checks new reviews against platform policies and drafts the appeal for you, routes negative reviews to you before they go public, and tracks how you stack up against your top competitors.

Who it's for

SyncReviews is built specifically for field-service and trade businesses that finish work at a customer's home or property. If your reputation is won job-by-job and your best marketing is the work you just completed, this is built for you.

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