Benchmark

Competitor Review Tracking That Shows You Exactly Where You Stand

Q: How does competitor tracking work in Sync Reviews?

Open Competitor Tracking under Analytics, search for a competing business by name, and add it to your scoreboard. Sync Reviews pulls their current rating and review count and then refreshes the data automatically on a weekly schedule. You compare everyone on rating and review-count charts from one screen.

Q: How often is the competitor data refreshed?

Tracked competitors refresh automatically once a week, so the numbers stay current without any effort from you. When you first add a competitor, their data appears right away.

Q: How many competitors can I track?

It depends on your plan: Starter Pro tracks 1 competitor, Scale tracks 2, and Dominate tracks 3. Most contractors focus on the two or three rivals they actually lose jobs to, which is exactly what the scoreboard is built for.

Q: Why does tracking competitor reviews matter?

Homeowners comparison-shop. Before they call, they often look at two or three contractors side by side, and the business with the higher rating and more recent reviews usually wins the click. Watching the gap between your review count and your competitors' tells you exactly how much on-site review capture it takes to overtake them.

Q: Can I benchmark against local competitors in my service area?

Yes. You choose which businesses to track, so you can benchmark against the specific local competitors you go head to head with on estimates, not a generic industry average. The scoreboard shows you the local race you are actually in.

Your next customer is comparing you against two other contractors right now, on rating and on review count. If you cannot see that scoreboard, you are competing blind. Sync Reviews tracks your top competitors' Google ratings and review counts, refreshes them every week, and puts your numbers next to theirs on one screen. You always know the gap, and exactly how many reviews it takes to close it.

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Competitor scoreboard in Sync Reviews comparing your rating and review count against rivals

Works with the platforms your customers already trust

12,400+

Video reviews collected

36%

Average increase in Google reviews in 90 days

9,200

Leads captured 24/7 by the AI chatbot

2,100+

Unfair reviews disputed on customers' behalf

More 5-star reviews, faster

A midnight lockout is stressful for anyone, and the relief on their face when we get them back inside is real. Sync Reviews captures that moment on video before we pack up the van. Best review management software we have tried.

Tom R. · Locksmith Owner, Phoenix, AZ

A higher rating in 90 days

Interior repaints are pure transformation for the customer. That reaction comes through in every video review we collect. Our Google listing went from 22 reviews to 61 in 90 days.

Sarah L. · Painting Contractor, Charlotte, NC

More booked jobs from reviews

Each tech has their own hub page with their own reviews and photos. My best installer started getting requested by name because customers could see his work before booking. The accountability alone is worth the subscription.

James T. · HVAC Contractor, Atlanta, GA

You Cannot Beat a Number You Are Not Watching.

Most contractors have a vague sense of their main rivals, a feeling that one shop is bigger or better reviewed. Feelings do not win estimates. The homeowner deciding between you and two competitors is looking at hard numbers: star rating and review count, right there on Google, side by side.

Checking those numbers by hand is a chore nobody keeps up. You look once, forget for three months, and by the time you check again a competitor has quietly added forty reviews and pulled ahead in the map pack. You never saw it happen, you just noticed the calls slowed down.

The competitor scoreboard turns that guesswork into a live dashboard. It watches the rivals you choose, refreshes their rating and review count every week, and shows the gap next to your own numbers. Now the race is visible, and a visible race is one you can actually win.

Rating and review-count comparison charts across tracked competitors

What the competitor scoreboard shows you

One scoreboard lines up your Google rating and total review count directly against each competitor you track. No more toggling between browser tabs and guessing. The comparison that decides the homeowner's click is right in front of you.

Search for a rival by business name and add them to your tracked list. You pick exactly who you measure against: the two or three shops you actually go head to head with on estimates.

Set up your scoreboard in three steps

Search

Open Competitor Tracking under Analytics and search for a competing business by name. Sync Reviews finds their Google listing.

Add

Add the business to your tracked list. Their current rating and review count appear immediately, and Sync Reviews starts watching them for you.

Compare

See every tracked competitor next to your own numbers on rating and review-count charts, refreshed weekly. Watch the gap, then close it with on-site capture.

Tracked competitor list refreshing on a weekly schedule

Why Watching the Scoreboard Wins the Market

2 to 3

contractors a homeowner compares before choosing one

Weekly

automatic refresh of every competitor you track

manual checking of rival Google listings ever again

scoreboard for your rating, their rating, and the gap between

Replace 8 tools with one login

A simple comparison showing the stack a contractor
would otherwise assemble

The usual tool pile

Review management software$50/mo

Video testimonial tool$29/mo

Social media scheduler$30/mo

AI caption / content writer$40/mo

Website AI chatbot$75/mo

Crew time tracking$40/mo

Job photo documentation app$60/mo

Reputation monitoring & alerts$50/mo

On-site video reviews via QR code

Before & after photo portfolio

Per-crew QR codes & attribution

All-in-one reviews widget

Google, Facebook & Trustpilot sync

AI review replies

AI social post generator + calendar

24/7 AI website chatbot

Crew GPS check-in & time tracking

Review dispute assistant

Competitor scoreboard & rating alerts

One login, One bill

The proof, in our own widget

Securing your digital world: your trusted partner in data
protection with cutting-edge solutions

4.9

"My reviews used to be scattered across Google and Facebook and weren't converting. Sync Review put everything in one place, made video reviews one-click easy, and lets my team capture before-and-afters in the app. We're winning more jobs because of it."

Andreas Maurer

Painting Contractor

More jobs won

4.9

"Now, we're able to capture real customer feedback right after each job and build a strong portfolio with before and after results without extra effort."

John Scot

Painting Contractor

Stronger portfolio

4.9

"Since we started using Sync Reviews, the process has become much easier. We can request reviews at the right time, collect before and after photos, and keep everything organized in one place."

Michael Brown

Erika, Owner, Saubermann

Everything in one place

34 → 212

reviews in 8 months

Painters go from nearly invisible to the top-rated choice in their zip.

+142

new reviews in 6 months

HVAC pros now book 30% of jobs straight from the website chatbot.

HOW IT WORKS

Up and running in an afternoon.

No new habits for your crew. No app for your customers to download. One QR code does the work.

Connect it once

Link Google, Facebook, and Trustpilot, then drop your review widget on your site. About 10 minutes, and you're done for good.

Time tag: ~10 min, one time

Your customer scans one QR code

At the end of the job, the customer scans a code and records a 60-second review on their own phone. Nothing to install. Nothing for your crew to learn. That's the entire ask.

Time tag: about a minute per job

You watch it work

New reviews get answered, your best jobs turn into social posts, leads get captured around the clock, and unfair reviews get flagged before they hurt you. All from one dashboard, while you stay in the field.

Questions About the Competitor Scoreboard? Here Are the Answers.

Plain English about tracking competitor reviews, benchmarking your rating, and knowing exactly where you stand in your local market.

What is a competitor scoreboard?

A competitor scoreboard is a single view that tracks your top competitors' review ratings and review counts side by side with your own. Instead of manually checking rival Google listings, Sync Reviews keeps the numbers current for you so you always know where you rank in your market and what it takes to move ahead.

How does competitor tracking work in Sync Reviews?

How often is the competitor data refreshed?

How many competitors can I track?

Why does tracking competitor reviews matter?

Can I benchmark against local competitors in my service area?

Stop losing jobs to contractors
with more reviews.

Show your first QR code today. Have proof in your dashboard
before tonight. 7 days free, no credit card, no contracts.

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