Every text and video review your customers leave in Sync Reviews deserves a reply. Most owners never get around to writing them. AI Review Replies drafts a warm, specific response to any review in your Sync Reviews inbox. You read it, edit if you want, and send. One click, not an hour of typing.

Works with the platforms your customers already trust
A midnight lockout is stressful for anyone, and the relief on their face when we get them back inside is real. Sync Reviews captures that moment on video before we pack up the van. Best review management software we have tried.
Interior repaints are pure transformation for the customer. That reaction comes through in every video review we collect. Our Google listing went from 22 reviews to 61 in 90 days.
Each tech has their own hub page with their own reviews and photos. My best installer started getting requested by name because customers could see his work before booking. The accountability alone is worth the subscription.
When a customer records a 60-second video review at the job site, they just gave you something valuable. The right response back costs almost nothing and builds real loyalty. A short, personal thank-you says you noticed them, you read what they said, and you appreciated it.
The problem is not that contractors do not want to reply. It is that sitting down to type thoughtful responses to 40 customer reviews is the kind of work that never makes the schedule. So the reviews come in, the replies never go out, and a chance to deepen the relationship quietly slips away at every job.
AI Review Replies fixes the friction. You read the review in your Sync Reviews dashboard, click Generate Reply, and a draft appears in seconds, written in a warm, trade-appropriate tone that references specifically what the customer said. Edit a word if you want, hit send, move on.
When a customer records a video review or submits a text review through your Sync Reviews QR code, the review lands in your dashboard. That is where AI Review Replies work. This is not an automated bot that posts to Google on your behalf, it is a one-click draft inside your own platform.
Replies sound like the owner wrote them. No 'Dear valued customer' openings, no corporate phrases, no buzzwords. Just an honest, human response that fits a home service brand.
A customer scans your QR code and records a 60-second video review, or submits a text review. It lands in your Sync Reviews dashboard.
Open the review, click Generate Reply. The AI drafts a warm, specific response that references the customer's own words.
Read the draft, edit if you want, hit send. The customer gets a thoughtful reply. The review is marked answered in your dashboard.
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"My reviews used to be scattered across Google and Facebook and weren't converting. Sync Reviews put everything in one place, made video reviews one-click easy, and lets my team capture before-and-afters in the app. We're winning more jobs because of it."
"Now, we're able to capture real customer feedback right after each job and build a strong portfolio with before and after results without extra effort."
"Since we started using Sync Reviews, the process has become much easier. We can request reviews at the right time, collect before and after photos, and keep everything organized in one place."
34 → 212
reviews in 8 months
Painters go from nearly invisible to the top-rated choice in their zip.
+142
new reviews in 6 months
HVAC pros now book 30% of jobs straight from the website chatbot.
HOW IT WORKS
No new habits for your crew. No app for your customers to download. One QR code does the work.

Link Google, Facebook, and Trustpilot, then drop your review widget on your site. About 10 minutes, and you're done for good.
Time tag: ~10 min, one time

At the end of the job, the customer scans a code and records a 60-second review on their own phone. Nothing to install. Nothing for your crew to learn. That's the entire ask.
Time tag: about a minute per job

New reviews get answered, your best jobs turn into social posts, leads get captured around the clock, and unfair reviews get flagged before they hurt you. All from one dashboard, while you stay in the field.
Plain English. No fine print. No marketing dance. Just straight answers about AI review replies and how they work inside Sync Reviews.
No. AI Review Replies works only on the text and video reviews your customers submit inside Sync Reviews. We do not auto-post replies to Google, Facebook, Trustpilot, or any external platform. Those replies stay in your control, on those platforms, posted by you.
Capture and share customer video testimonials from the job site.
Learn moreOne scan to a review page: no typing, no friction for customers.
Learn moreDocument job site photos to build your proof library.
Learn moreEmbed your best reviews anywhere on your website.
Learn moreA branded page showcasing your reviews and portfolio.
Learn morePersonal hub pages for every crew member.
Learn moreEvery review, photo, and crew metric in one view.
Learn moreGenerate captions from reviews and photos with one click.
Learn moreBatch and schedule weeks of social posts in minutes.
Learn moreAnswer customer questions automatically from your review content.
Learn moreGPS-verified check-ins and time tracking for field crews.
Learn moreTurn 5-star customers into a tracked, rewarded referral source.
Learn moreDispute fake and unfair reviews and defend your star rating.
Learn moreTrack rivals' ratings and review counts, refreshed weekly.
Learn moreShow your first QR code today. Have proof in your dashboard
before tonight. 7 days free, no credit card, no contracts.