Capture

Video Review Software: Captured On-Site Before the Crew Drives Away.

Q: Does the customer need to download an app to record?

No. The customer scans the QR code with their phone camera and the recording page opens in their mobile browser. No app download, no account creation, no login required. Works on every iPhone and Android.

Q: How long are the videos?

Up to 60 seconds. Most videos land at 20 to 35 seconds, which is the sweet spot for social media and website embeds. Short enough to hold attention, long enough to feel genuine.

Q: Do I have permission to use the video for marketing?

Yes. The submission flow includes a clear consent screen that explains the video will be used on your website, social media, and in marketing. The customer agrees before recording.

Q: What if the customer is camera-shy?

About 1 in 4 customers will decline. That is normal. The other 3 said yes. For the hesitant ones, the script is: You do not need to be good on camera. Just say what you thought of the job. 60 seconds. However you say it is perfect. That works most of the time.

Q: Can I edit or remove a video after it is captured?

Yes. Every video is yours to approve, publish, hide, or delete from your dashboard. Nothing goes live without your action.

Q: What happens to the videos if I cancel Sync Reviews?

Your data is preserved. If you pause or cancel, all videos, photos, and settings stay intact. Reactivate anytime and pick up exactly where you left off.

Q: What is video review software for contractors?

Video review software for contractors is a tool that collects customer video recordings on-site via QR code, without requiring an app download or account creation. Sync Reviews captures the review at the job site before the crew drives away, then automatically publishes it to the contractor's website widget and social channels.

Q: How is on-site video review collection different from SMS review requests?

SMS review requests go out after the job when the customer is back to their day. Completion rate is 5 to 10%. On-site video review collection happens at the job site while the customer is still standing in front of the finished work. Completion rate is 60 to 70%. Same customer, different moment.

The 60-second window between the customer admiring your work and your crew heading to the truck is worth more than any marketing campaign. Sync Reviews fit inside it. One QR scan, one 60-second video review, one happy customer telling the next prospect exactly why to hire you.

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Video reviews dashboard in Sync Reviews showing collected on-site video testimonials

Works with the platforms your customers already trust

12,400+

Video reviews collected

36%

Average increase in Google reviews in 90 days

9,200

Leads captured 24/7 by the AI chatbot

2,100+

Unfair reviews disputed on customers' behalf

More 5-star reviews, faster

A midnight lockout is stressful for anyone, and the relief on their face when we get them back inside is real. Sync Reviews captures that moment on video before we pack up the van. Best review management software we have tried.

Tom R. · Locksmith Owner, Phoenix, AZ

A higher rating in 90 days

Interior repaints are pure transformation for the customer. That reaction comes through in every video review we collect. Our Google listing went from 22 reviews to 61 in 90 days.

Sarah L. · Painting Contractor, Charlotte, NC

More booked jobs from reviews

Each tech has their own hub page with their own reviews and photos. My best installer started getting requested by name because customers could see his work before booking. The accountability alone is worth the subscription.

James T. · HVAC Contractor, Atlanta, GA

The 7 PM Google review link is the problem. Not the fix.

Here is what happens when you text a Google review link after the job. The customer is on the couch at 7 PM, half-watching something. They mean to click it. They do not. That review is gone. Forever.

Industry-average completion rate for post-visit review links is 5 to 10%. For every 100 happy customers, 90 never leave a review. Not because they did not mean to, but because the moment passed.

Sync Reviews works at the only moment that consistently converts, when the customer is still standing in front of the finished work. That context, the proof of the job visible over their shoulder, the crew still in the room, the satisfaction peaking, is the difference between a favor they forget and proof you keep forever.

How on-site video review capture actually works

Customers point their phone camera at your QR code. The recording page opens in their mobile browser instantly. Works on every iPhone and Android. Zero friction, every second of friction added to the customer's experience is a review that does not happen.

The video uploads straight to your Sync Reviews account. Watch it, download it, publish to social media, embed on your website, or let the AI turn it into a Facebook post in one click.

Three steps. About a minute. Done.

Show

Crew finishes the job. Shows the customer their printed QR badge, or pulls up the QR code on their phone. Customer points their camera at it.

Record

The recording page opens in their browser, instantly. 60 seconds of real, unscripted video review, in their own words, standing in front of the work your crew just did.

Sync

Video lands in your dashboard. AI writes the Facebook caption in one click. The widget on your website updates itself. Crew is already halfway to the van.

What on-site video capture produces vs. the old way

60–70%

customer completion rate when asked on-site

5–10%

completion rate for post-visit SMS/email review links

30 sec

average time from QR scan to completed video review

48 hrs

typical time from signup to first video in your dashboard

Replace 8 tools with one login

A simple comparison showing the stack a contractor
would otherwise assemble

The usual tool pile

Review management software$50/mo

Video testimonial tool$29/mo

Social media scheduler$30/mo

AI caption / content writer$40/mo

Website AI chatbot$75/mo

Crew time tracking$40/mo

Job photo documentation app$60/mo

Reputation monitoring & alerts$50/mo

On-site video reviews via QR code

Before & after photo portfolio

Per-crew QR codes & attribution

All-in-one reviews widget

Google, Facebook & Trustpilot sync

AI review replies

AI social post generator + calendar

24/7 AI website chatbot

Crew GPS check-in & time tracking

Review dispute assistant

Competitor scoreboard & rating alerts

One login, One bill

The proof, in our own widget

Securing your digital world: your trusted partner in data
protection with cutting-edge solutions

4.9

"My reviews used to be scattered across Google and Facebook and weren't converting. Sync Reviews put everything in one place, made video reviews one-click easy, and lets my team capture before-and-afters in the app. We're winning more jobs because of it."

Andreas Maurer

Painting Contractor

More jobs won

4.9

"Now, we're able to capture real customer feedback right after each job and build a strong portfolio with before and after results without extra effort."

John Scot

Painting Contractor

Stronger portfolio

4.9

"Since we started using Sync Reviews, the process has become much easier. We can request reviews at the right time, collect before and after photos, and keep everything organized in one place."

Erika

Owner, Saubermann

Everything in one place

34 → 212

reviews in 8 months

Painters go from nearly invisible to the top-rated choice in their zip.

+142

new reviews in 6 months

HVAC pros now book 30% of jobs straight from the website chatbot.

HOW IT WORKS

Up and running in an afternoon.

No new habits for your crew. No app for your customers to download. One QR code does the work.

Connect it once

Link Google, Facebook, and Trustpilot, then drop your review widget on your site. About 10 minutes, and you're done for good.

Time tag: ~10 min, one time

Your customer scans one QR code

At the end of the job, the customer scans a code and records a 60-second review on their own phone. Nothing to install. Nothing for your crew to learn. That's the entire ask.

Time tag: about a minute per job

You watch it work

New reviews get answered, your best jobs turn into social posts, leads get captured around the clock, and unfair reviews get flagged before they hurt you. All from one dashboard, while you stay in the field.

Questions About Video Review Software? Here Are the Answers.

Plain English. No fine print. No marketing dance. Just straight answers about on-site video review collection and how Sync Reviews works for home service contractors.

What is an on-site video review?

An on-site video review is a 60-second customer recording captured at the job site, right after the work is finished and before the crew leaves. The customer scans a QR code, records directly in their phone browser, no app needed, and the video uploads instantly to the contractor's dashboard. It replaces the standard post-visit SMS review request, which has a 5 to 10% completion rate.

Does the customer need to download an app to record?

How long are the videos?

Do I have permission to use the video for marketing?

What if the customer is camera-shy?

Can I edit or remove a video after it is captured?

What happens to the videos if I cancel Sync Reviews?

What is video review software for contractors?

How is on-site video review collection different from SMS review requests?

Stop losing jobs to contractors
with more reviews.

Show your first QR code today. Have proof in your dashboard
before tonight. 7 days free, no credit card, no contracts.

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